In these terms and conditions, “we” “us” and “our” refers to Interpath Pty Ltd. Your access to and use of all information on this website, including but not limited to the purchase of our products, is provided subject to the following terms and conditions.
We reserve the right to amend these terms and conditions at any time, and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We recommend that each time you access our website, you read these terms and conditions.
Epijoint® Privacy Policy
1. Introduction
This Privacy Policy outlines how Interpath Pty Ltd (ABN 33 082 881 187) trading as Epijoint (“we”, “us”, “our”) collects, uses, discloses and manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By interacting with Epijoint, including participating in promotions, visiting our website, or submitting your personal information, you agree to the terms of this Privacy Policy.
2. Personal Information We Collect
We may collect personal information such as your name, email address, phone number and location details (including postcode or city). We may also collect information relating to your interactions with our products and services, including purchase behaviour where applicable.
In addition, we collect technical and usage data when you visit our website, such as your IP address, browser type and browsing behaviour. This information is collected through cookies and similar tracking technologies.
3. How We Collect Personal Information
We collect personal information directly from you through a range of interactions, including when you complete forms at events via QR codes, submit information through our website, sign up to receive communications, or engage with our content and advertisements online.
Information may also be collected through social media platforms and advertising channels, including Meta lead forms, as well as automatically through cookies, analytics tools and tracking technologies such as Google Analytics and Meta Pixel.
4. Purpose of Collection
We collect and use personal information to administer promotions and competitions, contact entrants and winners, and provide information about Epijoint products, offers and future campaigns.
Your information may also be used to deliver marketing communications, personalise your experience, and support remarketing and advertising activities. In addition, we use personal information for analytics, customer profiling and segmentation to better understand our audience and improve our products, services and digital performance.
5. Direct Marketing
By providing your personal information, you consent to receiving marketing communications from Epijoint, including email marketing.
You can opt out of receiving marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly. We will handle all marketing communications in accordance with applicable laws.
6. Disclosure of Personal Information
We may disclose your personal information to trusted third-party service providers who assist us in operating our business and delivering our services. This includes providers of marketing platforms, advertising services, website hosting, eCommerce systems and IT support.
We do not sell personal information to third parties.
7. Overseas Disclosure
Some of the third-party service providers we use may be located outside Australia, including in the United States and other jurisdictions. As a result, your personal information may be transferred to and stored in overseas locations.
By providing your personal information, you acknowledge and consent to this disclosure. We take reasonable steps to ensure that any overseas recipients handle your information in accordance with Australian privacy laws.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to analyse website traffic, understand user behaviour, improve your experience and deliver relevant advertising.
You can control or disable cookies through your browser settings; however, doing so may affect the functionality of our website.
9. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. While we implement appropriate security measures, no method of data transmission over the internet can be guaranteed to be completely secure.
10. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate, out of date or incomplete.
We will respond to such requests within a reasonable timeframe in accordance with applicable laws.
11. Complaints
If you believe that we have breached the Australian Privacy Principles, you may contact us using the details below. We will investigate your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
12. Contact Us
For any privacy-related enquiries, requests or complaints, please contact:
Interpath Pty Ltd (Epijoint) 10 Skipton Street, Ballarat VIC 3350 Email: info@interpath.global
13. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will be available on our website.